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Frequently Asked Questions
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We hand knitted all of our products in United States and Turkey with a small women community. Our headquarter is in NYC. Some of our shipments processes in Turkey. Our Store Currency is USD ($)
Our orders are sent to our team for processing as soon as they are recieved. If you need to edit your order, please contact us at contact@societymano.com within the first two hours after receiving your order confirmation.
We are happy to accept returns of items that are unworn with original tags, in the original packaging and in the same condition that you received it, within 14 days of receiving the parcel. If 14 days have gone by since the delivery of your order, unfortunately we cannot accept items outside of this return window. If items are received that have their tags removed, appear visibly worn or are returned outside of the return window, you will need to arrange these to be sent back to you at your own cost.
To complete your return or exchange, please email us at contact@societymano.com for further information.
Unfortunately, we do not offer free shipping on returns or exchanges at this time.
Unfortunately, custom or personalized items cannot be returned or refunded.
Our shipping operations are in Turkey. Buyers are responsible for any customs and import taxes that may apply. We’re not responsible for delays due to customs.
Yes, we ship all over the world.